Rolling out a successful skills strategy involves careful planning, a clear roadmap, and a commitment to continuous evolution. If you feel overwhelmed by the prospect of mapping out your skills strategy, you aren’t alone.
That is why we hosted a live panel of HR strategy experts for our last webinar of 2023: to provide their insights for building a successful skills strategy in 2024 that aligns with your organizational goals.
Today’s blog provides a quick recap of the discussion, summarizing the key steps to ensure your organization’s skills success in 2024 and beyond. Looking for more details? Don’t forget to tune into the full one-hour recording.
As you begin your skills journey, it’s important to visualize your company’s guiding vision – it’s North Star. Work with your team to identify which skills your company will need in its team over the next year, 3 years, and 5 years.
You can begin your skills journey by defining your goal end state, but it’s important to then break down the long-term vision into smaller, manageable projects. This segmentation not only allows for adjustments based on lessons learned but also builds expertise within your team.
Incremental progress also organically builds stakeholder trust and buy-in over time, so you can eventually work your way up to securing funding to support larger, more impactful engagements.
When prioritizing projects along your skills journey, make sure to consider broader organizational initiatives. Assess the current state of your organization and identify areas where skill development can contribute most effectively to your overarching business goals. By integrating skills strategy into your strategic objectives, you ensure that every move you take is helping the entire organization.
Now that you have a vision, it’s time to lay the groundwork for your skills strategy: data. Establishing a robust technical architecture and integration that supports your plan is absolutely crucial, laying the foundation for long-term success.
First, identify where your skills data resides, whether in Excel, recruiting platforms, or learning platforms. Next, you’ll need to centralize this siloed data into a single, reliable source of truth.
Once you’ve collected the data in a single place, it’s time to validate and assess its accuracy. Conduct employee self-assessments and get manager feedback to ensure the data is both updated and reliable. Having accurate and updated data is crucial to your overarching skills strategy, otherwise, your work is all for naught.
Navigating the complex waters of governance is vital to sustaining the success of your skills strategy. Consider creating a Governance board or assigning specific functions to individuals responsible for reviewing and managing skills associated with the data.
Governance isn’t just about enforcing rules; it’s about ensuring that your data remains of the highest quality, reflecting the rapidly changing world around us. Identify key stakeholders early on and establish a collaborative decision-making process. Keeping stakeholders engaged throughout the skills strategy journey is essential for fostering a sense of ownership and commitment.
Moreover, consider integrating a feedback loop within your governance structure. Regularly gather insights and perspectives from stakeholders, allowing your organization to stay agile and responsive to changing needs. This iterative approach to governance ensures that your skills strategy remains aligned with evolving organizational dynamics.
While the North Star represents your ultimate destination, the journey is equally important. Regularly revisit your roadmap, making adjustments based on evolving business needs and a deeper understanding of skills data.
However, the journey isn’t just about planning; it’s about taking that crucial first step. Get started, iterate, learn, and evolve. Capitalize on your successes, but equally, treat failures as invaluable learning opportunities. Each phase of your skills strategy journey is an opportunity for growth and refinement.
Consider establishing a dedicated team responsible for monitoring the progress of your skills strategy. This team not only ensures that the strategy stays on course but also actively seeks out opportunities for improvement. Leverage feedback mechanisms and performance metrics to measure the effectiveness of your strategy. This proactive approach positions your organization to be not just a participant in the skills landscape but a trailblazer, setting new standards for excellence.
A pivotal element of any skills roadmap is communication. Aligning your organization’s mindset with the influence of skills involves a comprehensive communication strategy. For example, we’ve worked with an organization whose approach to skills was initially project-driven and reactive to immediate business needs. The absence of a shared skills vision across leadership and misaligned priorities hindered their progress, with different business units competing for attention and resources.
To remedy this, the organization took a step back, aligning everyone to a common baseline knowledge of skills strategy. They underwent an assessment of the HR functions’ maturity, bridging the gap between their current state and the desired future. This introspection prompted a reevaluation of their vision, gaining buy-in from the business and aligning ongoing projects with the overarching goals. The organization is now in the process of building a multi-year roadmap, reallocating funds, and reassessing projects to ensure alignment with its vision.
This transformative journey serves as a testament to the importance of incremental progress and a mindset shift. Rather than viewing it as a one-time transformation, the recommendation is to approach it as a continuous journey. This mindset shift allows organizations to make steady progress toward their end state while maintaining flexibility and adaptability in response to evolving needs.
By following this comprehensive blueprint, your organization can maximize its skills strategy in 2024 and beyond. It’s not just a roadmap; it’s a dynamic and adaptive framework for continuous improvement, ensuring your organization remains at the forefront of the evolving skills landscape.
And remember, a strong skills strategy doesn’t just involve HR; it permeates every aspect of business. From IT to customer service, a well-crafted skills strategy ensures that every facet of a business operates at its peak by fostering a culture of continuous learning and adaptability. Thus, a strong skills strategy doesn’t merely impact departments individually; it transforms the entire organizational ecosystem, fostering resilience, innovation, and sustained success.